From the salesman Gary to the two friendly knowlegable delivery personal ( should have got there names) all went well. Time will tell as far as the quality of the hot tub itself. So far so good.
Thanks for the kind review(the delivery guys were Steven and Adam, by the way). As you said, the quality will in fact prove itself out over time, and we feel confident that you will come to the same conclusion we have – that these really are the best built spas in America. But, like everything else electrical / mechanical, they can and do have service needs. Just know that, no matter what, we always stand behind the products we sell and you will be well taken care of no matter what. Welcome to the world of Hot-Tubbing, Spa Doctor Style 🙂