From 42 reviews
Adam Theesen
Adam Theesen

I was very impressed with the whole process of purchasing our Vanguard hot tub from The Spa Doctor in Modesto, CA. Richard, Rueben, and our electrician Mark from West Coast Electric were all so helpful in the process. Special thanks to …

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Response from business owner

Always so good to hear back from customers. You are a Happy Hot Tubber, and we intend to keep it that way 🙂

via Google
Barry Geer
Barry Geer

We had a very good experience at the Spa Doctor. We love our new spa.

via Google
Geisha de Muerta
Geisha de Muerta

During this trying times, covid, the customer services from both Modesto & Stockton has been awesome. My spa was indeed another good investment to my home and my health. Richard from Modesto made all this happened for me....the delivery …

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Ellen Behrens
Ellen Behrens

Had a marvelous experience buying a hot tub from Spa Doctor. I did a remodel of my back porch and decided to get an above ground two person hot tub. Richard helped me immensely. While I was there waiting for him to collect brochures etc. I …

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Ellen Behrens
Ellen Behrens

I purchased both a two person hot tub and a Mendotta gas insert for my fireplace. I love the fireplace!!! The hot tub was just delivered yesterday. First use will be tonight. I am really happy with the service I received.

Response from business owner

Awesome, and thank you for the great review. We appreciate your business.

via Google
John Howard
John Howard

Thank you, Richard for your expertise in helping my wife, Nora, I in selecting the perfect spa for us. We were so happy when the spa finally arrived in our home. The crew was 100% professional during the installation.

I got excellent …

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Response from business owner

Thank you for the wonderful review. I have shared it with the staff and they greatly appreciate it when a customer takes the time to write a review. Cheers! – Steve

via Google
Henry Swanson
Henry Swanson

Smooth. Easy. Excellent experience. Go buy a spa from them now.

via Google
Katrina Higgins
Katrina Higgins

This spa place is amazing! The owners are very knowledgeable and kind. They explain the spa mechanics and filtration systems in a simple way for us as new first time owners. When the spa was delivered one of their team members came by and …

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Response from business owner

Thank you! We try really hard to exceed expectations. Welcome to the family.

via Google
Louis Garcia
Louis Garcia

No pressure Richard was great to work with the crew that came out was amazing they went way overboard this is a business that Takes care of you just a great store thank you

via Google
Kelly souza
Kelly souza

Great friendly service! Love our new spa! Thanks all!!

via Google
Sean Coleman
Sean Coleman

They got me a great deal and only the best will do!

via Google
Kristi Henderson
Kristi Henderson

What a great experience! Richard Richard Richard! He was the best! I came to The Spa Dr in late August early September and explained that I wanted to buy a spa for our 25 wedding anniversary on January 1, 2020 and I wanted to charge it to …

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Response from business owner

Wow – I have to say this is among the most glowing reviews we have had to date. So happy you had a great experience with us, and with Richard. He is a gem for sure. We have lots of customers tell us how much they appreciate our service, but not everyone takes the time to write a review. Thank you for letting the world know about us – we appreciate it! Happy Hot Tubbing!!! Cheers (as they say across the pond)

via Google
David Lowe
David Lowe

Always super professional, to the point and excellent in all aspects with my two translations. Ty much

Response from business owner

Thanks for taking the time to tell others about our company. We appreciate it and appreciate your business

via Google
Christine Bryant
Christine Bryant

Very helpful staff. Knowledgeable about gas inserts. Able to get a stove with the Valley Air program. Love our insert. Would purchase another one from this place.

via Google
Willis Van Ruler
Willis Van Ruler

I was to have the delivery gentleman show me how to hook up the electrical he was no longer with them so they sent someone out to hook it up the same day at no extra charge Richard was assume to work with VERY HAPPY THANKS

Response from business owner

We do our best to exceed expectations. Sometimes things out of our control pop up, but we always seem to figure out a way to "get 'er done". Thanks for the review!

via Google
Linda Lee Boyer Roland
Linda Lee Boyer Roland

Richard and staff are always friendly and helpful. We have been doing business with Spa Doctor for ten years.

Response from business owner

Thanks for the comments... You are correct: Richard IS the best!

via Facebook
Joey Lombrana
Joey Lombrana

When I get a spa I'll def come here.

Response from business owner

When you are ready we have a lot to offer. If you haven't already, stop by for a brochure and a quick tour of all the cool stuff we have. With financing we can possibly help you be readier quicker (wink) 🙂

via Google
John Beard
John Beard

Great service and the personnel are knowledgeable and friendly.

Response from business owner

Sorry for the delayed response..... The review you did somehow never showed up on my radar and just wanted to thank you for taking the time to let others know about our company.

via Google
Heber Espina
Heber Espina

2737 North ave. Is the correct place to deliver. Lol.. they are fast and friendly.

Response from business owner

Thank you

via Google
warren capps
warren capps

I purchased a house with 2 inserts installed. One worked fine, the other I could not get to work for the life of me. I called Spa Doctor and Amanda called me back. She was very patient and guided me through all the steps to make sure the …

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Response from business owner

Thank you very much for the kind review. We try to make everyone part of our "family", even if they didn't purchase from us

via Google
Chris Weaver
Chris Weaver

Awesome one stop shop for all my heater needs and the spas are terrific

Response from business owner

Awesome review 🙂 – Thanks for letting others know about us.

via Google
Stephen Berrien
Stephen Berrien

Prompt courteous install crew ..left area clean and picked up. ..informative on functions left numbers to call if needed professionals doing good jobelectrician rec was same high standard of work

Response from business owner

Thank you for being our customer! WE look forward to serving you in the future.

via Facebook
Sky Matula
Sky Matula

The best way to start the day is a soak in my Hot Spring spa with a cup of coffee while listening to the birds chirp and watching the sun peek up over the ridge. Get a Hot Spring spa! You won't regret it.

via Facebook
Edwin Pattison
Edwin Pattison

Awesome Experience! Richard is very helpful!

Response from business owner

Thanks for the kind words. Eichard is better than advertising 🙂

via Google
Nick Rutgers
Nick Rutgers

We took advantage of the clean air act(rebate) and replaced our fireplace during the remodel. We checked out both gas and wood burning and went with the gas. We looked at a few different places but went with spa doctor and glad we did! They…

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Response from business owner

Those are great pictures! Here's to a warm and cozy winter with your new fireplace insert. Cheers!

via Google
Maria Floyd
Maria Floyd

We have purchased two Hot Spring Spas at the Spa Doctor in Modesto and both experiences have been excellent!! Richard is wonderful, very helpful and accommodating. He explains everything and works hard to meet all our needs. I wouldn’t own …

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Response from business owner

Thanks for the Happy Camper Report LOL. I will be sure Richard knows about it – he genuinely appreciates it when someone writes a nice review because his highest priority is always to make sure all customers receive the White Glove treatment. You are correct – he is a true gem.

via Google
Christina Smith
Christina Smith

Spa Doctor didn't even make it to my house and my issue is resolved! I have a j385 Jacuzzi that kept throwing a Flo error and wouldn't heat. I had messaged them through their website in the middle of the night which sent me a text and by …

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Response from business owner

Thanks Christina – hope those tips and tricks helped you get the spa started without us having to go out and charge you for something you can easily do yourself. All the best, and let us know when we can answer any more questions for you about your hot tub.

via Google
Ellen Precissi
Ellen Precissi

Service is excellent- very knowledgeable- love our fireplace

via Facebook
Tammy Bradshaw
Tammy Bradshaw

We went to purchase a fireplace insert. We were greeted as soon as we came in. The salesman showed us the different types of fireplaces. He was very knowledgeable and friendly. He did not know if we were seriously ready to purchase? He …

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Response from business owner

Thanks for the positive feedback. We hope your fireplace keeps you warm and toasty all winter long

via Google
Sheila Harrison
Sheila Harrison

Very knowledgeable staff and great service made it very easy very helpful

Response from business owner

Thanks for the shout out – we appreciate it.

via Facebook
Jeffry Hite
Jeffry Hite

AMAZING group of people to work with who understood my needs and my timing. All my needs were met and the spa was delivered ahead of schedule with a more than competent delivery crew. Great job. Beautiful Spa. I especially love the …

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Response from business owner

Thank you for the kind words. We take pride in what we do and it's always nice when people talk about their experiences.

via Google
Richard Tavares
Richard Tavares

They are the best ezy to work with good price

Response from business owner

Thanks for the kind words. We try our best to serve everyone.

via Google
jeff bell
jeff bell

We have been saving for awhile for a new spa. We had a much older one already so we already have a good idea of what we knew we wanted and what would probably never get used. The number one thing I was concerned about was support, both …

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Response from business owner

Thank you for the detailed review... it helps others know how we treat customers – not when we say it, but when our customers tell the story. come into the showroom and pic up a removable drink holder – this one's on me 🙂 – Just tell them I said you could pick one up at no charge – Steve

via Google
Jean Mallory
Jean Mallory

Richard has been a great help and is getting us updated on the new advances with maintenance and care ! We are on our 2nd spa in the last 25 years Thank for your years of service!

Response from business owner

And thank you for your continued patronage. We have always striven to do our best to try to help everybody, and it's always nice when people take the time to let others know who we are and how we treat people. Thank you for the kind review.

via Google
Jeff Bell
Jeff Bell

We have been saving for awhile for a new spa. We had a much older one already so we already have a good idea of what we knew we wanted and what would probably never get used. The number one thing I was concerned about was support, both …

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Gerry Cuevas Sr.
Gerry Cuevas Sr.

All these guys are top notch!! I bought my Envoy NXT from Gary at the stockton Store and there’s a salesman that didn’t try to “sell” me anything. He answered all my questions, gave me pros and cons as well as feedback that he’s received …

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via Facebook
Eric Julien
Eric Julien

We received an Irish fiddle concert from Richard, our salesman and that sealed the deal. The purchase process was very simple. We needed a cement slab and had to upgrade the electrical panel on our older home to add the amperage needed to…

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Response from business owner

Thank you so much for the kind review. Feel free to post a pic or two of your new spa. We love seeing the spa in place once it has been delivered. 😋

via Facebook
Andrea Robinson Gillig
Andrea Robinson Gillig

My husband and I are in the process of landscaping our backyard and a hot tub is something we both want as a focal point. After looking at the valley spa doctor website we finally went in to the showroom in Stockton and met our salesman …

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Heather Hamer
Heather Hamer

Gary Schmidt the Manager is super helpful, very knowledgeable. The Spa Doctor has a great selection of spas and fireplaces!

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Paul Doty
Paul Doty

Best place to buy a Spa in the area. Period.

via Facebook
Sturg Matt Sturgeon
Sturg Matt Sturgeon

The formula for maximizing a retail business lies in building a solid foundation of training, supervision, accountability, reward, customer service, guest experience and product selection. Sure, it sounds like a lot, but I can state with …

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Response from business owner

Thank you Mr. Sturgeon for your thoughtful comments. We appreciate it

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Ruth McKinsey
Ruth McKinsey

They always have the answers to my questions

via Facebook

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