This winter, we bought a Mendota fireplace insert here. The whole experience was 5-star quality! Great salesman/helper in Richard! We absolutely love the Mendota insert, beautiful, efficient, puts out great heat, and our furnace did not come on one single time the rest of the winter! The installer was friendly, efficient, clean and timely. The reflective black lining on this insert is gorgeous!! They helped us get the $500 rebate from the state that we qualified for by changing over from a wood-burning fireplace … AND now we can thumb our noses at the “no-burn” days, and turn on our fireplace! Instant warmth and beauty even on the coldest of days!